Refund & Exchange Policy
At nasser saad boutique , we aim to make your shopping experience simple and worry-free.
Before Receiving Your Order
- Please verify that the item matches your order (model, color, size, material, and price).
- Make sure the package is delivered by our official shipping partner.
- Check the size carefully before accepting the order.
Exchange Policy
- Exchanges are available if the size does not fit.
- The item must be unused and in its original condition.
- Exchange requests must be made within 14 days of receiving the order.
- If the requested size is unavailable, you may choose another product or wait for restock.
Refund Policy
- You may inspect the product before accepting delivery.
- If the product does not match your order, you may refuse it with no shipping fees.
- If you choose not to accept the product after inspection, shipping fees may apply.
- Refund requests after delivery are accepted within 14 days if the product is unused and in original condition.