Refund & Exchange Policy

At nasser saad boutique , we aim to make your shopping experience simple and worry-free.

Before Receiving Your Order

• Please verify that the item matches your order (model, color, size, material, and price).
• Make sure the package is delivered by our official shipping partner.
• Check the size carefully before accepting the order.

Exchange Policy

• Exchanges are available if the size does not fit.
• The item must be unused and in its original condition.
• Exchange requests must be made within 14 days of receiving the order.
• If the requested size is unavailable, you may choose another product or wait for restock.

Refund Policy

• You may inspect the product before accepting delivery.
• If the product does not match your order, you may refuse it with no shipping fees.
• If you choose not to accept the product after inspection, shipping fees may apply.
• Refund requests after delivery are accepted within 14 days if the product is unused and in original condition.